September 11, 2025
Passenger service staff are available at each terminal at Haneda Airport.We are a group of professionals dedicated to providing guidance to Keikyu Limousine Bus customers. Our duties range from providing boarding information to handling baggage.You are expected to always be aware of the fact that you are a member of Haneda Airport, which has received the prestigious award for being the "World's Best Airport," and strive to serve customers in a kind and courteous manner. Even if you load your baggage into the trunk, the loading location will vary depending on the size and type of baggage and the drop-off location. Even jobs that may seem simple can become a page that brightens the memories of customers' travels through the hospitality that only Keikyu Bus can provide.
Haneda Airport has buses departing to completely different directions every 5 minutes. Passenger service staff, whose mission is not only to guide passengers but also to protect the safety of the bus stop and ensure smooth bus operation, support the operation of limousine buses in a different way from the drivers. moreoverAs you will be communicating with people from other countries, you will be able to acquire language skills. There are a variety of people who use the airport, and since prompt and courteous responses are required, it can be said that the skill of judgment is also developed.
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Employees at the passenger service center work various shifts, including daytime and overnight shifts. Some employees who love to travel take advantage of their overnight shifts, going on trips immediately after their shift ends. This is possible because the office is equipped with shower facilities for employees on overnight shifts.
Furthermore, the workplace for passenger service staff is easily affected by the outside environment, with hot days in the summer and cold days in the winter. At our company, we have taken steps to create a more comfortable working environment, such as installing cooler bags for beverages and spot coolers at boarding areas in the summer, providing hand warmers in the winter, and providing chairs at disembarking areas.
We will continue to listen to our employees' opinions and strive to create a better working environment.
Would you like to become a Keikyu Bus passenger service worker and reform the workplace?
・Those who value teamwork and can play cooperatively well
・ Those who serve customers with hospitality by responding flexibly.
・Those who greet well and smile well
In response to employee feedback, we have increased salaries for those joining the company from September 2025!
We will continue to create a more comfortable workplace!
