Regarding discrepancies in fares (overcharges)

July 3, 2024

Thank you for choosing Keikyu Bus.

It has come to light that fares have been overcharged on the Yokohama Station (YCAT) - Higashi-Ogishima Line.

In this regard, we will provide a refund, so if you have any concerns, please contact us at the details listed below.

Also, if you are using a transportation IC card, we will ask you to check the number on the back, so please have it ready when you make your inquiry.

We apologize to our customers for any inconvenience caused.


Date and time of occurrence

Friday, June 28, 2024

Applicable route

Yokohama Station (YCAT) - Higashi-Ogishima Line

Eligible Customers

Departing from Yokohama Station (YCAT) 7:18, 8:24

Customers boarding with cash, transportation IC card, or Visa touch

*This does not apply to passengers using commuter passes.

Overpayment amount

100円

*One-way fare is 530 yen, but 630 yen will be charged.


Inquiries

Keihin Express Bus Sugita Office

TEL:045-771-5411