Regarding the termination of the dedicated telephone counter regarding incorrect fare collection

July 2, 2018

Thank you for choosing Keikyu Bus.

Keihin Kyuko Bus will close the dedicated telephone counter that was opened in response to the erroneous fare collection that occurred in 2014, as of July 31, 2018 (Tuesday).

Please note that future inquiries and responses will be handled by the Transportation Department Sales Division.


■ End date and time

July 31, 2018 (Tuesday) 18:00

■ Telephone number of dedicated contact point for termination

 0120-219-388

■ Target project

(1) From December 2000 to February 13, 2014, erroneous collection of freight charges occurred within the Zushi sales office.

(2) From March 25, 2014 to March 31, 2014, erroneous collection of freight charges occurred within the Omori Sales Office.

(3) March 26, 2014: Mistaken fare collection that occurred within the Kamakura office.

(4) On March 31, 2014, erroneous fare collection occurred within the Oppama office.

■ For future inquiries, please contact us.

Keikyu Bus Transportation Department Sales Division

TEL.03-3280-9164 (Weekdays only 9:30-18:15)