April 24, 2025
Passenger service staff are available at each terminal at Haneda Airport.We are a group of professionals dedicated to providing guidance to Keikyu Limousine Bus customers. Our duties range from providing boarding information to handling baggage.You are expected to always be aware of the fact that you are a member of Haneda Airport, which has received the prestigious award for being the "World's Best Airport," and strive to serve customers in a kind and courteous manner. Even if you load your baggage into the trunk, the loading location will vary depending on the size and type of baggage and the drop-off location. Even jobs that may seem simple can become a page that brightens the memories of customers' travels through the hospitality that only Keikyu Bus can provide.
Haneda Airport has buses departing to completely different directions every 5 minutes. Passenger service staff, whose mission is not only to guide passengers but also to protect the safety of the bus stop and ensure smooth bus operation, support the operation of limousine buses in a different way from the drivers. moreoverAs you will be communicating with people from other countries, you will be able to acquire language skills. There are a variety of people who use the airport, and since prompt and courteous responses are required, it can be said that the skill of judgment is also developed.
Working at the Passenger Service Center involves various shifts depending on the day, including daytime work and overnight work. Employees who love to travel take advantage of overnight shifts and even go on a trip right after their shift ends. This is possible because the airport has shower rooms for overnight workers.
In addition, the workplace of a passenger service clerk is easily affected by the outside environment, and there are hot days in the summer and cold days in the winter. At our company, we have created a comfortable work environment by providing cold bags for drinks at each boarding area in the summer, warmers in the winter, and chairs at the drop-off areas.
We will continue to listen to our employees' opinions and strive to create a better working environment.
Would you like to become a Keikyu Bus passenger service worker and reform the workplace?
・Those who value teamwork and can play cooperatively well
・ Those who serve customers with hospitality by responding flexibly.
・Those who greet well and smile well
In response to employee feedback, we have increased salaries for those joining the company from March 2025!
We will continue to create a more comfortable workplace!